Privacy Policy – OssenbergAfrica(PTY)LTD 

Last updated: [2025/08/18]

1. Who We Are

OssenbergAfrica(PTY)Ltd (“we”, “our”, “us”), located at; Plot 49 – Bro9-18, Broederstroom, North West, 0240 operates the website https://timbrenafrica.com. 
We are committed to protecting your personal information in line with the Protection of Personal Information Act (POPIA) and other applicable privacy laws. 

We are committed to complying with the Protection of Personal Information Act, 2013 (“POPIA”) of South Africa and other applicable privacy laws. 

Contact for privacy/data requests: info@timbrenafrica.com 

 2. What Personal Data We Collect

We only collect personal information necessary to provide our services and respond to your enquiries. 

2.1 Forms on Our Website 

We use Elementor forms to collect information through the following forms: 

1. a) Home Page Enquiry Form

• Fields collected: Name, Phone, Email, How can we help you? (dropdown), Message 

• Purpose: To respond to general enquiries 

• Stored: Sent via email to our team 

• Shared with third parties: None 

1. b) Partner Form

• Fields collected: Name, Phone, Email, Country, Business type, Message about business/partnership 

• Purpose: To evaluate potential business partnerships 

• Stored: Sent via email to our team 

• Shared with third parties: None 

1. c) Main Contact Form

• Fields collected: Name, Email, Subject (dropdown), Vehicle type, Main use of vehicle (dropdown), Message 

• Purpose: To respond to general questions and product recommendations 

• Stored: Sent via email to our team 

• Shared with third parties: None 

1. d) Warranty Information Form

• Fields collected: Vehicle, Make & Model, Product, Product number, Vehicle VIN, Date of install, Mileage at install 

• Purpose: To record warranty details for our products 

• Stored: Sent via email to our team 

• Shared with third parties: None 

 3. Other Data We Collect

• Google Maps API Data – Our website uses Google Maps services (Street View, Maps Embed, Maps JavaScript API, Maps SDK for Android/iOS, Static Maps API, Street View Static API, Elevation API, Places API, Geocoding API, Geolocation API, Time Zone API, Directions API, Distance Matrix API, Roads API) to display location information. These services may collect your IP address and location data in accordance with Google’s Privacy Policy. 

• Security – We use Wordfence Security (free version) to protect our site from malicious activity. Wordfence may log IP addresses and access attempts for security purposes. 

4. Cookies

We use cookies for essential website functionality only, such as storing display preferences and enabling form submissions. 
We do not use cookies for analytics or advertising. 

You can manage or delete cookies in your browser settings. 

 5. Data Retention

We keep personal data only until you request its deletion. 

You may request: 

• A copy of the personal data we hold about you 

• Correction of your personal data 

• Deletion of your personal data 

Requests can be sent to info@timbrenafrica.com. 

 6. How We Protect Your Data

We implement industry-standard security measures, including: 

• SSL encryption to secure data in transit 

• Firewalls to prevent unauthorised access 

• Restricted access to email accounts where form submissions are received 

7.  Third-Party Services That Process Data

We only share data with third parties where necessary to provide services: 

• Be POPIA Compliant plugin – Facilitates POPIA compliance checks and may send limited technical data (such as domain name and plugin status) to its servers at bepopiacompliant.co.za in order to function. This does not include the contents of your form submissions. 

• Google Maps – Provides embedded maps and location services. 

We do not sell, rent, or trade your personal data. 

 8. Your Rights Under POPIA

Under the POPI Act, you have the right to: 

• Be informed about how your data is collected and used 

• Request access to your personal data 

• Request correction or deletion of your personal data 

• Withdraw consent for processing (where applicable) 

To exercise any of these rights, please contact our Information Officer at ras@timbrenafrica.com or by using our dedicated Data Request Form [Link to Form]. We will respond to your request within the timeframe required by law. 

 9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date. 

📧 For any POPIA-related questions or requests, contact: 
Email: info@timbrenafrica.com